Privacy Policy

Effective Date: March 2026

Release and Recovery is committed to protecting your privacy and handling your personal information with care, transparency, and respect. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with applicable laws, including Alberta’s Personal Information Protection Act (PIPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), as well as considerations for international users.

Information We Collect

We collect only the information necessary to support your experience with Release and Recovery. This may include:

·      Personal Information: Name, email address, billing information, and contact details.

·      Account Information: Login details and purchase history.

·      Technical Information: Device type, browser, IP address, and website usage data.

·      Optional Information: Feedback, survey responses, or testimonials you choose to provide.

We do not knowingly collect more information than is required to provide our services.

How Your Information Is Used

Your information is used to support your learning, experience, and connection with our program. Specifically, we may use your information to:

Provide access to programs, videos, and downloadable resources.

·      Process payments and deliver purchases.

·      Communicate important updates or support information.

·      Share educational content, resources, or program updates (only with your consent).

·      Improve the quality, accessibility, and effectiveness of our offerings.

Your information is never used in a way that is inconsistent with these purposes.

Consent

We collect, use, and disclose your personal information only with your knowledge and consent, except where permitted or required by law.

You may withdraw your consent at any time, subject to legal or contractual obligations, by contacting us directly.

Cookies and Website Tracking

Our website may use cookies and similar technologies to enhance your experience. These tools help us:

·      Understand how visitors use our website.

·      Improve performance and functionality.

·      Personalize content where appropriate.

You may adjust your browser settings to decline cookies; however, some features of the website may not function as intended.

Analytics

We may use trusted third-party analytics tools (such as Google Analytics) to better understand how users interact with our website and content.

These tools collect non-identifying information such as:

·      Pages visited.

·      Time spent on the site.

·      General geographic location.

This data helps us refine and improve your experience. It does not personally identify you.

Email Communication and Marketing

If you choose to subscribe or opt in, we may send you:

·      Educational content and resources.

·      Program updates and offerings.

·      Relevant information to support your dancer’s well-being.

You may unsubscribe at any time by clicking the link in any email or contacting us directly.

We respect your inbox and communicate with intention and care.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only when necessary to support our services, including:

·      Secure payment processors.

·      Website hosting platforms.

·      Email service providers.

Some of these providers may store or process data outside of Canada. When this occurs, we take reasonable steps to ensure your information remains protected.

Data Security

We use appropriate administrative, technical, and physical safeguards to protect your personal information against loss, theft, unauthorized access, or misuse. While no system can guarantee complete security, we are committed to maintaining strong and responsible practices.

Retention of Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

Access and Correction

You have the right to:

·      Request access to your personal information.

·      Request corrections to ensure accuracy and completeness.

To make a request, please contact us using the information below.

Parental Consent (Users Under 18)

Release and Recovery is designed to support dancers, including those under the age of 18.

For minors:

·      The program is recommended for dancers ages 11 + years.

·      Personal information must be provided with the knowledge and consent of a parent or legal guardian.

·      Purchases and account setup should be completed by a parent or guardian.

·      Parents or guardians may request access to or deletion of their child’s information at any time.

We are committed to supporting young dancers in a way that prioritizes safety, respect, and well-being.

International Users

If you are accessing Release and Recovery from outside of Canada, please be aware that your information may be processed and stored in Canada or other jurisdictions where our service providers operate. By using our services, you consent to this transfer and processing of your information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Updates will be posted on this page with a revised effective date.

Contact

If you have any questions, concerns, or requests regarding your privacy, please contact:

Release and Recovery
[email protected]
Calgary, Alberta, Canada